We value your trust and are committed to addressing any concerns or complaints promptly and transparently. Clients may reach out to us through any of the following channels:

• Email: Write to us at tradelineresearch@gmail.com for any queries or grievances.

• Phone: Call us at +91- 9479500764 during working hours

• Post: You may also send a written complaint to our registered office at:
  109 ED Scheme no 94, Near Lotus Hospital, Between Khajrana & Robot square Indore,452001.

We aim to provide a resolution within 21 working days from the date of receiving your complaint.

Escalation Matrix

Below are the key contacts you may approach based on the nature or escalation level of your concern:

Designation	Contact Person Name	Office Address	Contact No.	Email ID	Working Hours
Customer Care	Antim Kumar	Plot No 109 ED Scheme No 94 Near Lotus Hospital Between Khajrana And Robot Square Indore 452010	9893700389	Info@tradelineresearch.com	Mon–Fri, 10:00 AM – 6:00 PM
Compliance Officer	Rohit Soni	Plot No 109 ED Scheme No 94 Near Lotus Hospital Between Khajrana And Robot Square Indore 452010	9479500764	Info@tradelineresearch.com	Mon–Fri, 10:00 AM – 6:00 PM
Principal Officer	Rohit Soni	Plot No 109 ED Scheme No 94 Near Lotus Hospital Between Khajrana And Robot Square Indore 452010	9479500764	Info@tradelineresearch.com	Mon–Fri, 10:00 AM – 6:00 PM

Still Not Satisfied?

If your grievance remains unresolved even after contacting the above authorities:

1. 1. Raise your concern through SEBI’s SCORES Portal (SEBI Complaints Redress System):
   https://scores.sebi.gov.in/

2. 2. Still dissatisfied? Proceed to Online Dispute Resolution (ODR):
   https://smartodr.in